Data controller and contact
Inxight, represented by Changmin Lee, processes personal information needed for Solgyre accounts, its official website and customer support. Request access, correction, deletion, restriction or withdrawal of consent at support@inxight.co.kr. We verify your authority and handle requests under applicable law.
Business registration number: 545-12-01107. Address: 4F, 225 Geumjeong-ro, Geumjeong-gu, Busan, Republic of Korea.
Privacy officer: Changmin Lee (이창민), representative of Inxight, a sole proprietorship. Contact: support@inxight.co.kr
Information and purposes
Accounts: account identifiers, hashed support codes and installation evidence, creation times and account status identify accounts and prevent duplicate creation. Apple or Google identifiers and linking/authentication records support your chosen sign-in and recovery. Provider email addresses or names may be processed temporarily during authentication but are not stored as separate member profile fields.
Authentication: session identifiers, refresh-token hashes and creation, last-use, expiry and revocation times maintain authentication and security. Raw authentication tokens are used for verification and are not separately stored in the server database.
Cloud saves: campaign identifiers, complete game saves including nation choices, turns and progress, revisions, hashes, device model and conflict-resolution records support progress retention and device transfers. Local-only progress is distinct from data synced to the server.
Purchases: store, product and transaction identifiers, purchase-token hashes, purchase/verification/refund status and entitlements support verification and restoration. An account identifier or its hash is sent to the store to associate transactions. We do not receive card numbers or store passwords.
Support: your reply address, message, support code and optional error materials are used for replies, ownership checks and disputes. Connections involve request identifiers, paths, response status, duration, errors and security-related IP processing. We do not request location, address books, advertising identifiers or access to your entire photo library.
Retention periods
Account links and cloud saves are kept while the account is in use and removed through account deletion. Authentication sessions expire after 30 days of inactivity. Session expiry does not delete an account; revoked session records are removed within 90 days.
Access, error and security logs are kept for 90 days after the event; raw IP addresses for up to 7 days. Ordinary support messages and reply copies are deleted within one year after closure; attachments within 30 days after closure. Unsubmitted uploads are removed within 24 hours.
Unverified deletion requests are retained for 30 days; notification contact details are removed within 30 days after notification. Minimal deletion evidence and restricted lookup credentials are retained for up to one year. A minimal deletion record is applied during restoration to prevent deleted accounts from reappearing.
Transaction records and legal retention
Where Korean electronic commerce retention duties apply, contract/withdrawal and payment/supply records are retained for 5 years, consumer complaint/dispute records for 3 years, and display/advertising records for 6 months. Only necessary records are held separately for the relevant legal purpose. These periods do not justify retaining entire accounts or game saves.
Deletion and backups
After ownership verification and final confirmation, we target removal of active data within 24 hours, or within 7 days for exceptional cases requiring manual checks. There is no fixed waiting period. Cancellation is available only while the server permits it before actual erasure begins.
Deletion covers accounts, sign-in links, sessions, all cloud revisions and handoff saves, and account-linked support data. Legal exceptions are identified by item, reason and expiry. Electronic records are erased so they cannot be recovered.
Backups are retained for up to 6 months from creation and cleared within 24 hours after expiry. Copying or restoring does not extend retention; deletion records are reapplied before restoration. Active erasure and backup expiry are separate stages. A server request does not immediately erase local campaigns on offline devices.
External processing and service providers
Apple and Google process your selected sign-in and app-store purchases/refunds. Authentication evidence, app/product/transaction identifiers and account values used to associate purchases are sent to those services. Complete game saves and support messages are not sent for sign-in or purchase verification.
Cloudflare provides website/API delivery and security and may process IP addresses, connection/request information and content passing through its proxy. The privacy policies of external services you choose also apply to their processing. We do not sell personal information for advertising.
Your rights and security
Start rights requests or account deletion through this website’s account and data deletion page or support email. If you cannot use the app or have lost device evidence, support performs a separate ownership check. A support code or email address alone does not authorize deletion. Requests through a representative require the minimum evidence of authorization and identity.
We restrict access and use encrypted communications and token hashes. Do not email passwords, verification codes, full card numbers or deletion lookup credentials. Policy changes and effective dates are announced on this page.
Website and age
This website uses no external advertising/analytics tracking scripts or cookies. Deletion credentials are handled only in the open page’s memory; you retain an encrypted recovery file for continued access. Server and delivery-network connection records follow the retention criteria above.
Online accounts are intended for people aged 16 or older. Age bands are used rather than dates of birth; regional store ratings apply separately. Any applicable local requirements for a legal guardian’s consent must also be met.